What is the return policy?
Refunds and exchanges are allowed within 7 days of purchase. Online purchases can be returned or exchanged in store within 7 days of delivery. Please see full return/exchange policy for more details.
What is the processing time for orders?
Please allow 2-3 business days, not including weekends & holidays,to prepare order before it ships. This is in addition to any shipping times. Peak seasons such as Christmas may require additional processing time. Please keep this in mind when ordering.
What is the shipping time for orders?
Shipping times vary based on shipping option chosen at checkout. Shipping options are:
First Class Mail- 2-3 business days
Priority Mail- 1-3 business days
Priority Mail Express- 1 business day
Peak seasons may have longer shipping times. Keep this in mind when ordering.
Does Wild Lotus Boutique have a brick and mortar store?
Yes. I am located inside the Washington Park Mall in Bartlesville, OK. 2350 SE Washington Blvd. Suite 202, Bartlesville, OK 74006. Follow on Instagram @wild_lotus_boutique & FB at facebook.com/wildlotusboutique to keep up to date with hours & when the store is open. Current hours are Tuesday 5pm-7pm & Saturday 11am-4pm.
What is Handmade by Wild Lotus?
Handmade by Wild Lotus is an exclusive line of items designed & created by me, Tasha Holmes, owner and creator of Wild Lotus Boutique. Each item is handmade/knit/sewn & typically only 1 of each design is made. So these items are very limited & completely unique.
If you have any other questions that I did not answer here please feel free to contact me at firstname.lastname@example.org.